HOW FINANCE LEADERS ELEVATE THE ROLE OF THE BACK OFFICE IN FINANCIAL SERVICES FIRMS

Sponsored by Workday
DATE: WEDNESDAY, JULY 31, 2019
TIME: 2:00 PM ET
DURATION: 1 HOUR

Webcast Summary

Just as technological advances led to the emergence of oil as the fuel that powered the 20th century, technological advances are now bringing about the emergence of data as the fuel that powers the 21st century. Financial services firms in particular have devoted much of their attention to data, with a focus on improving customers' access to data on a variety of devices. Yet financial services firms have not always been able to provide their back-office workforces with the same ease of access to data that the firms' customers have come to expect from the front office.

During this Webcast, we will reveal:

  • Why financial services firms are recognizing the need to dedicate resources to back-office operations, with a focus on streamlining access to and management of data,
  • What finance leaders at financial services firms need to know about cloud-based infrastructures and other technological advances that support the emergence of data as the "new oil" powering the back office, and
  • How finance leaders will need to collaborate with other senior executives to identify and develop capabilities that are necessary to elevate the role of the back office in financial services firms.

About the Speakers

Jerry Silva, Research Director, IDC Financial Insights
 
Jerry Silva is the research director for IDC Financial Insights, where he is responsible for the global retail banking practice. Mr. Silva's research focuses on technology trends, as well as customers' expectations and behaviors, in retail banking worldwide. Mr. Silva draws upon more than 25 years of experience in the financial services industry to cover a variety of topics that include the back office, customer channels, and governance in the technology shops at financial institutions. His work for both institutions and vendors gives Mr. Silva a broad perspective about technology strategies.
Chris Artemenko, Strategic Advisor, Financial Services Industry, Workday
 
Chris Artemenko is Workday's strategic advisor for companies in the financial services industry, including companies that provide banking, insurance, investment management, and other financial services. She works with prospects and clients, advocating within Workday for the needs of financial services companies. Chris's role helps both Workday and its clients understand each other better and have a deeper partnership to support the growth of the financial services industry through technology.

 

About the Moderator

Joe Fleischer, Editorial Director, Finance Channel, Argyle Executive Forum
 
In his role as finance channel editorial director with Argyle Executive Forum, Joe Fleischer focuses on developing virtual events on topics that reflect the primary concerns and priorities of senior finance executives. He is based in New York.
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Fields of Study: Business Management and Organization
Level: Intermediate
Prerequisite: None
Advance Preparation: None required
Delivery Method: Group Internet-based
Recommended CPE Credit(s): 1

Free CPE Credit

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